AppleCare+ with Theft and Loss provides hardware service and technical support and includes up to two incidents of accidental damage, theft, or loss. Apple Authorized Resellers provide industry expertise, cross-platform services, and Mac solutions for a variety of businesses. 2.3 Prices. Apple is committed to providing you with competitive prices for current Apple products and services. The total price of your order includes the price of the product or service on the day the order is processed. Apple reserves the right to change the prices of products or services displayed at any time, including correcting any pricing errors that may occur. B Direct mail service. If Apple determines that your product is eligible for direct mail, send your product to Apple`s repair center according to Apple`s instructions. Apple may provide prepaid mileage bills (and if you no longer have the original packaging, Apple may send you packaging materials).
If Apple does not provide prepaid waybills or packaging, you must arrange for your product to be shipped and packaged at Apple`s repair service point as described at the time of ordering, and you should consider insuring your package for damage or loss during shipping. Once the service is complete, the Location of the Apple Repair Service will return the repaired product or provide you with a replacement product. 2.5 Refunds. Except as described in the Warranty and Limitation of Liability section below, Apple does not refund service orders. These Terms apply to the service of Apple products requested through the Apple Global Online Support (AGOS) website and Apple Contact Center that are not covered by apple`s warranty, AppleCare protection plan, or statutory warranty rights. For iPhone Express replacement service, please read the Express Exchange Terms. 1.11.2 It is your responsibility to back up all existing data, software and programs and delete all existing data before receiving services. Apple is not responsible for the loss, recovery or compromise of data, programs or loss of use of any device resulting from the Services provided by Apple.
You declare that your product does not contain any illegal files or data. Repair or service information for Apple products that are not covered by an Apple warranty, extended service agreement, or legal warranty. 1.4 Service Options. Apple offers the Service through one of the following options and, depending on the circumstances, in particular depending on the type of Product Apple, chooses the type of service provided: For residents of Europe: Before entering into your contract with Apple, you will receive correct information about the main characteristics of the goods or services. as well as the price and delivery costs of goods or services including all taxes. 1.3 Parts and Works. Apple may provide both parts and work, but may require you to replace some easily installable parts yourself, as described below. When servicing your product, Apple may use new or refurbished parts or products that are equivalent to new products in terms of performance and reliability.
Apple retains the replaced part or product during service as its property, and the spare part or product becomes your property. Replaced parts and products are usually repairable and are exchanged or repaired for value by Apple. If applicable law requires Apple to return a replaced item to you, you agree to pay Apple the retail costs of the replacement item and shipping. One. As part of a data transfer service, Apple deletes all data from the original device, whether or not Apple is able to successfully transfer data from the original device to the replacement device. You should keep a separate backup copy of the device data content, delete any personal information you want to protect, and disable security passwords. During service, data may be lost, replaced, or reformatted. In such a case, Apple and its agents are not responsible for the loss of software, data or other information contained on the device.
View all your repair and service options based on your product and location, discover a variety of other legal topics and your contact information for more questions.